Returns & Exchanges

At HÜM, we want you to love every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn items with original tags attached. If your selection isn't the perfect fit, our streamlined process ensures your refund or exchange is handled with care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all HÜM garment tags remain attached and the clothing is in its original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.